Course Details
Customer Service & Service Excellence
Cycle: Cohort 5 | Dates: Feb 2026 – Apr 2026
Course Overview
Provides techniques for handling customers, managing complaints, and building service culture.
Course Syllabus
No syllabus available yet.
Benefits
Deliver better service and improve customer satisfaction and retention.
Who Should Enroll
Fontline staff, supervisor, and customer-facing professionals.